Contact

Movement-first commerce: shopping by activity, not SKU

E-commerce
Ecommerce

Movement-first commerce starts from a simple observation. Nobody wakes up wanting a SKU. They want to run further, train harder, walk to work in the rain. Yet most online stores are organised the way the warehouse is: by gender, by product type, by brand.

That structure is efficient for stock control. For the person holding the phone, it puts the burden of translation on them. They have to turn "I'm starting to run trails" into "Men, Footwear, Running, filter by Trail".

Start from the activity#

On Agilitas we began the information architecture with a list of movements rather than a list of products: road running, trail, gym, court, walking, recovery. Each movement became a doorway into the catalogue.

Inside each doorway, the questions change. A trail runner cares about grip, drop and protection. A gym shopper cares about stability and flat soles. The filters, the product cards and even the photography shift to answer the questions that movement raises.

What changes on the page#

  • Navigation leads with activities, with categories one level down
  • Product cards show the two or three attributes that matter for that movement
  • Editorial content sits beside products instead of on a separate blog
  • Photography shows the shoe in use before it shows it on white

Keep the catalogue honest#

A movement-first layer does not replace a conventional catalogue. Some people know exactly what they want and search by brand or model. The structure has to serve both: activity as the front door, a clean product taxonomy behind it, and search that understands both vocabularies.

Organise the store around what people do, and let the warehouse logic sit underneath.

Measure the right things#

When the structure changes, the usual metrics need context. Time on site may go up because people are reading, not because they are lost. Look at how many sessions reach a product page from an activity page, how often filters are used, and whether returns drop because people chose the right shoe the first time.

The aim is not novelty. It is a store that speaks the same language as the people using it.

The quiet product page

E-commerce

Badges, timers and pop-ups promise urgency and deliver noise. A calmer product page lets the product and the decision come first.

Checkout as the last page of the story

E-commerce

Brands spend months on their home page and accept a generic checkout. It is the moment the customer trusts you most, and it should feel like you.

thumb

Designing for the thumb: mobile navigation that holds up

UX

Most phone use is one-handed. Navigation that respects the reach of a thumb feels effortless; navigation that ignores it feels like work.

thumb

Choosing a typeface for an editorial brand

Typography

A typeface sets the tone before a single word is read. Here is how I narrow the choice for brands that want to feel considered rather than loud.